Driving Innovation in Service Organizations A Study in the German Airport Industry /

With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can...

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Main Author: Scheler, Jessica.
Corporate Author: SpringerLink (Online service)
Format: Electronic
Language: English
Published: Wiesbaden : Gabler Verlag : 2013.
Series: Markt- und Unternehmensentwicklung / Markets and Organisations
Online Access: http://dx.doi.org/10.1007/978-3-8349-3839-8
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