Performance Measurement with the Balanced Scorecard A Practical Approach to Implementation within SMEs /
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically...
|Main Author:||Biazzo, Stefano.|
|Corporate Author:||SpringerLink (Online service)|
|Other Authors:||Garengo, Patrizia.|
Berlin, Heidelberg :
Springer Berlin Heidelberg :
SpringerBriefs in Business,
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