Exploring Services Science 5th International Conference, IESS 2014, Geneva, Switzerland, February 5-7, 2014. Proceedings /

Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. This book contains the refereed proceedin...

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Corporate Author: SpringerLink (Online service)
Other Authors: Snene, Mehdi., Leonard, Michel.
Format: Electronic
Language: English
Published: Cham : Springer International Publishing : 2014.
Series: Lecture Notes in Business Information Processing, 169
Online Access: http://dx.doi.org/10.1007/978-3-319-04810-9
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