ITIL Das IT-Servicemanagement Framework /

Main Author: Köhler, Peter T.
Corporate Author: SpringerLink (Online service)
Format: Electronic
Language: German
Published: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007.
Edition: 2., überarbeitete Auflage.
Series: Xpert.press,
Subjects:
Online Access: http://dx.doi.org/10.1007/978-3-540-37973-7
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